Tried 3 different sites before I could bye the insurance because of site difficulties. Compare cover option Verdict 4.2 (238 reviews) Write a review Ronny Lavie Updated May 3, 2022. 1 Home Entertainment Tech Resource. The whole shebang. And the other drivers not insured! Registered address: The Lighthouse, 98 Liverpool . Brilliant service, the phone was answered straight away. Extras included as standard All rights reserved. No need to wait. At Flow we don't think the car buying process should be secretive or difficult. Schedule Service Schedule Appointment Call Us 336.701.6701 Find a Store Send Us a Message Kind Regards, Sophie SL Sarah Louise 7 reviews GB 9 hours ago Cancelled my insurance without warning Well be there when you need us most. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Why contact us when you can do it yourself? For Text Phone, first dial 18001. I am trying to find out how much it would cost to add my grand daughter to my policy. 1. and a claims handler will get back to you to go through the next steps. Thanks to all our customers who've rated us on Trustpilot - 4.7 stars out of 5 is. Easy to follow and understand the policy information on the website and the prices are extremely reasonable. Weve got your back. Kind Regards,Sophie. Browse our FAQsor get in touch by email - we're herewhen you need us. If you need a hand, our Help hub and how-to guides and videos will help you along the way. I cannot now add my car until after the date tge change takes place. Flow annual car insurance You're in control with flexible online car insurance from 174. We've simplified insurance. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. Took nearly 2 hours to insure my new car. And the other drivers not insured! Am I covered to drive other cars with Flow? We surveyed 1000 drivers about their driving habits, check out the articles here With Flow, youre in control 24/7. Your feedback is always appreciated as it helps us shape and improve the future of Flow. We may be a digital-first, online insurer and you may have had visions of robots and computers running the showbut there are real people working behind the scenes to make Flow happen! Well reimburse you up to 500 in all for alternative travel and overnight accommodation, if you need it. This is only the second time I have renewed my insurance online and I found it very easy and simple to navigate my way through the questions. View your renewal price and auto renew option Once logged in to your account, select 'Renewal' to see what your new price will be for the next year. No option on the website to do this. From beach cleans to gardening, it could be anything and we're proud to play our part. Weve got your back. Manage your Flow Annual car insurance cover online. Car worries? Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. You can fill out an online form and get a quote within minutes. 2. If you would like any help why not check out our 'how to' guides You can cancel your policy by logging in to your account. That was our starting point and Flow evolved from there. Simple online self-service Youll just need to pay your excess. Insurance. Youll get recovery at home and. This is naive questioning. Under 'drivers' select add another driver. Flow Annual Document of Insurance (PDF, 447KB), Insurance product information document (PDF, 81KB), Flow Annual Breakdown Document of Insurance (PDF, 1MB), How we use your personal information (PDF, 144KB), Driving in snow and other winter driving tips. The price will be shown for removing this driver and summary of all drivers will be shown on the policy. To my surpise they then debited R2459 from my account on the 26th for a loan they never gave me. To add or remove a driver, log in to your account and follow the steps below. Flow Annual car insurance is Defaqto 5 Star ratedand we're pleased as punch, it's their highest level of rating. Finally insurance that is convenient, easy and 24/7. I won't be renewing with my existing provider. And it said GOT TECNICAL PROBLEMS.so when i got through again to log in said i had no policywith you! We pay for repairs like scratches and dents so it's like it never happened. So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. Easy. Support hours are Monday thru Friday, 8:00am-5:00pm EST. I just purchased the product, so I clearly will endorse it, this is creating an unrealistic and biased reflection upon the product being reviewed. If youre not looking to cancel right away but want to know how to stop your policy from renewing automatically, please check out our renewal FAQs. Belinda was absolutely brilliant and calming, she made everything so easy. 24/7. Learn more about the nuts and bolts of Flow Annual the documents are all here. Easy. For Text Phone, first dial 18001. Want to add a driver, or make a change? Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. Why havent I received policy confirmation but a payment has gone out of my account. When Flow began, we did a lot of research and found a gap in the market for rolling, monthly insurance. Having grown during lockdowns and building virtual relationships on video calls. Refer to your Document of Insurance for further information. Youll get recovery at home andanywhere in the UK, ahire car, alternative transport and accommodation. Flow is an equal opportunities employer and actively recruits from a broad range of backgrounds. You can protect your NCD with Flow too so it's not actually an issue. We strive to be a zero waste business. 2023 Trustpilot, Inc. All rights reserved. From changing your vehicle and address to adding or removing a driver, it's all simple to do. Simply log in to your account andcustomise your coverat a time that suits you. If you need help with any other matter, you can also contact them by email at flowinsurance@lv.co.uk. Getting insurance was a hassle. Thank you Belinda. No phones. 3. Just give us your receipts. Drum roll please; the best loved charity is. Log in to your account and select the 'your car, make changes' button. Flow Insurance. The Flow team have voted for our favourite charity to support, and the results are in! No time to wait? We did our research and found a gap for affordable monthly cover that puts customers fully in control. You can do everything else online in your Flow Account. The only time we use the phones is if you need to make a claim. General enquiries. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. The internet is just like ancient Egypt. Research showed that you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. Belinda was absolutely brilliant and calming, she made everything so easy. I tried reaching out to them since the 26th and they either make promises they never keep or they straight up ignore my queries. Accidently damaged your pride and joy? I am trying to find out how much it would cost to add my grand daughter to my policy. You can do everything else online in your Flow Account. AVForums.com is owned and operated by M2N Limited, Thank you for your review.The Driver addition and Car Change journeys can be separate; we signpost before confirming the change that no further changes can be done until the date passed and is why we get you to review the change; given the self serve nature of Flow.We can look into this specific case further if you contact us at Customerrelations_Flow@lv.co.ukKind Regards,The Flow Team, Setting up police got to finalize payment. Will not be staying with flow! I was unsure as I didn't recognize the name , fortunately back by L.V.Puzzling my direct quote from L.V was over 300 more? Get to know our digital customer service team We've received a 5 Star Rating from Defaqto for our Flow Annual product, We've been voted 'Best Newcomer' at the Insurance Choice Awards 2022, We're rated Excellent on Trustpilot - 4.7 stars out of 5! No joy. There's no excess to pay and you keep your no claim discount you just need to tell us the other driver's details. Check out our claims page No admin fees . Were here when you need us. Just waiting on the solution or response regarding payment being taken but still not being ensured. Our handy guide will explain it all. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. If you have breakdown cover with your Flow Annual car insurance, well be there for you 24/7. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. Complete the second driver details as prompted to add an additional driver. I was unsure as I didn't recognize the name , fortunately back by L.V.Puzzling my direct quote from L.V was over 300 more? You can make any changes online 24/7 by logging in to your account and selecting the 'your car, make changes button' or any other buttons where you would like to make a change. Call the police immediately if: The key details you can take to ensure your claim is handled quickly and efficiently are: When your ready to make a claim, well be here for you 24/7. Please use one of the forms below to get in touch. I emailed it about it,waiting, So much easier to understand than my other insurance, everything explained well , brilliant app to use and also nearly half the price of what i paid before. Under Drivers select edit under the driver you would like to remove Flow Insurance | Contact Us Our FAQs should have the answer but if not, email flowinsurance@lv.co.uk and we\'ll be in touch. You told us you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. Filled your car with the wrong fuel? I cannot now drive my car as it is t insured. . I think this is because I am 75 this year. Research showed that you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. Search for the perfect vehicle, Buy Online or over the Phone, Set a VIP appointment, and make it yours! No matter what you choose, buying from Flow makes you part of the Flow Family. Maybe its time to #GoWithTheFlow . No, we don't offer live chat. If so and you are still having the same issues I would advise checking the email address you are logging in with to make sure it matches your Flow policy.If you do need us please email us at Flowinsurance@lv.co.uk with your policy details so we can help further. Once youve reported your claim online, well be in touch within 48 hours to run through the details and explain what happens next. I was told to make other arrangements for insurance until the change takes place. If you wish to write to us our postal address is: Carflow, PO Box 76433, London EC1P 1BB. We appreciate the time you have taken to provide a review. As well as Annual car insurance, we offer Monthly car insurance and Flow Renters insurance - putting you in control at the touch of a button. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. If your business is purely on line, it may help if the on line bit works. LV= General Insurance uses cookies to offer you a better browsing experience and make it secure. Flow Insurance are part of LV. Our online customer support means theres no waiting on the phone, simply browse ourcomprehensive FAQs and how-to videos,or get in touch by email if you're still struggling. , Buy online or over the phone was answered straight away covered to drive other cars Flow! Loved charity is, easy and 24/7 kinds of reviews am i covered drive! Prompted to add my grand daughter to my policy the results are in steps below again to in! 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